Tuesday, March 9, 2010

Spibey Enterprises : The Secondhand Car Parts Dealer

Here is where I'd like to reprint the buyers messages or even an email.
Unfortunately there were none.

Therefore I'll publish ours to the buyer: It is a 'template' but i do send it personally

Hi there: I'm just checking in to see if you have recieved your item by now as positive feedback has not been left.-All items from 1p with free postage to £150 orders from this time have gone out so if not *Do not worry* Due to the post in the run-up to Christmas and this present snow stopping all deliveries we're very liberal with help and refunds so help us help you.
We wouldn't check in if we didn't care so help us help you!
-Everything grand? If so please leave full 5 star feedback and we'll match your score instantly :)
-Want to return? We dont need your reasons why : we're quibble-free : Please use the easy-to-use ebay returns under your 'my ebay' -> 'items won' next to the item
Remember to login to message us : There's no such thing as a problem and we can call you at home or work if you wish.
We're always here to help 10-4 weekdays and we're lovely
All the best
Thrifty x

Now the interesting thing is Spidey Enterprises: is a part-time secondhand car dealer, sorry, part-time secondhand car parts dealer a more reliable source than 10,000+ sales? Regardless of this we sent the above buyer the email and then they chargedback despite this offer. It's weird but we sent this sale item 2nd class and I have my doubts that this was recieved and it was pure opportunism of our good nature.
 
Feel free to checkout the buyers own feedback here or their 'amazing' website here

Breaking news : Our first response was on the negative feedback he left

'NEVER RECEIVED, ITEM NEVER SENT NO TRACKING NUMBER EVER GIVEN SELLERS AVOID!!!!!'

Firstly. The buyer never enquired about tracking in the first place. Secondly. All sales items go by economy non-tracked post as we state clearly in the terms and conditions. I await his response to an email with this post.

Breaking News 2 : direct message [on ebay] from buyer

Hi!Thanks for the blog.My cousin lives up your way.So i have asked him to pay you a visit.He is not a fan of people trying to take the piss. All i can say is, GOOD LUCK! :D

So I replied : Thanks for the record of criminal intent; Reported to ebay for feedback removal .

Oh no it isn't :-) If you'd just sent what i bought, you wouldn't of got yourself into this sticky situation. You can only blame yourself.

So if any harm comes to me please contact the police with the below info.

Telephone: 01925 811500 9am to 430pm
Out of hours call: 07595 793226
Fax: 01925 811345
Spibey Enterprises
15F Trident Ind Estate
Warrington road
Risley
Warrington
WA3 6AX

CALLING FROM OUTSIDE THE UK CALL
+00 441925 811500 9AM TO 430PM

Monday, February 1, 2010

Problem Buyer: sweet4u23

Another example of extreme rudeness: Please note we simply asked the buyer for a copy of the recorded code or even just the postage recipt in response to each example of abuse. When I tried calling his mobile Mr Hussain / Mr Khan [the buyer had two identities on ebay] would not answer.

Thrifty Beatnik: 'Hi there: I have not recieved the item from you. When you can find me the recorded code or postage recipt and scan it I will refund. It is your responsibility to return the item safely to us as per ebay and our terms and conditions. Cheers'

Mr Hussain [by email not logging in] : 'I told you before I dont have a tracking number as i posted it standard postage.. I HAD to pay for the postage costs from my pocket .. The item might be lost as it shud have been dleivred by now.. You know what Keep the jumper and my money,, you cheats..I will end this..

Now obviously if Mr Hussain / Khan had just provided a receipt or any evidence he had posted it this would have been enough for us and we'd have refunded at our loss. I prefer to trust than be paranoid. Despite us clearly listing the condition he wanted to exchange it for a new one with tags. I don't know why people do no read the auctions they bid on.
 
Anyway this is the kind of buyer incompetance on eBay we face on a day to day basis. Ebay is our outlet and negative feedback is just flaming on a webforum but we like to be clear that with a little common courtesy we'll happily help you.
 
I will end this.. post

Monday, January 25, 2010

There is such a thing a problem buyer on eBay. Block User vwgolfmike

This is why I dislike ebay: A buyer makes no attempt to contact you then leaves a negative feedback. Fortunately I can submit this to ebay to remove as the buyer has falsified that he made an attempt to contact us when leaving a negative feedback.

Though we're selling alot of tees for haiti this week we are not a charity and will not refund an item unless its returned. Name any high street or online shop in the world that would? Would you? The answer is no isn't it. It's that common sense thing that's always lacking when it comes to feedback

Our attitude to negative feedback is that it is the equivalent of the rather sad characters you get leaving ridiculous statementson a news comments box or flaming users on a website forum. You know the sort people who dislike facts as they undermine there own lazy defamation based arguments. The sort of ebayers that threaten it are the sort of people who do not read that we are a vintage shop or that they are simply too lazy to return the item for a refund.

Unlike our official website just because there happens to be a feature were you can put defamation doesn't mean we are threatened by it. Generally if you are polite and helpful we will refund at our loss if there are postage problems. All negative is removed for us by eBay within two weeks as we're fantastic sellers so just help us help you.

Wednesday, October 21, 2009

Thrifty Beatnik Style Guide - Dunn & Co Fox Hunting Jacket -21/10/2009


The Jacket : This Jacket is a vintage Dunn & Co tailored hunting jacket. It  oozes upper class dandy-ish style. Obviously fox-hunting is for c*nts so please do not appreciate this if you think that the trapping and massacre of defenceless animals is a good thing.

You can appreciate, nay love, the countryside without believing in acrane sports and this coat is perfect for keeping you warm whilst giving off pure modern Mr Darcy vibes.

Dunn & Co should be a household
name. Nuff Said.

Thank you for reading
~Thrifty Beatnik
http://www.thriftybeatnik.co.uk/

Tuesday, October 20, 2009

Thrifty Beatnik Mens Style blog - Ian Brown TrackSuit Top - 20/10/2009


I think that really, much like his hairstyle, there is only one person who can pull off a tracksuit top. His name is Ian Brown. Whether it's a limited edition Adidas or a Manchester Palace knock off I really can't think of another person who can wear one unselfconciously .

Just packing things so instead of a long blog listen to this


Monday, October 19, 2009

Thrifty Beatnik Blog: The 3-Piece Mod Suit / Euroyéyé Festival 2010: 19/10/2009



In 2010 I'm considering heading over to check out the Euro Yé-yé Festival in Gijon. It's a celebration of Mod and Yé-yé clothing and culture and looks amazing for checking out the latest modern updates to a classic style.

But dress codes in foreign countries are always a nightmare for us Brits especially when compared to our sometimes amazing European counterparts often leaving one with no idea of what to wear or, worse, having to wear something hideous.

Therefore i'd probably go with a classic three piece pinstripe suit  which recently has taken quite alot of stick for being the uniform of those pesky bankers. It's not. And this suit is cool.

The only problem is that the legs are a tad short but isn't that cool nowadays? When does a halfmast become acceptable. I remember at school we would rinse the short-trousered. If anyone can confirm it that'd be a big help.....

Thank you for your help :)
~Thrifty Beatnik
http://www.thriftybeatnik.co.uk/

Friday, October 16, 2009

Thrifty Beatnik Men's Style Guide : Geek Chic Tank-Top


By the time you read this you will have missed the opportunity to win it for a penny but nevermind ay? This is a style blog. One thing that hasn't taken off fully is the tank-top. Here's why I like them
  • Somehow, perhaps due to their not being arms, you can get away with crazier patterns. Is it as the tank-top has always had a degree of ironic detachment.
  • Despite this a nice argyle or icelandic one tends to have more credibility whereas jumpers with these patterns seem to reverse this ironic trend.
  • With the death of Michael Jackson you would have though that his most credible era with the Jackson 5 would have brought a resurgance in the small knitted one but it seems to have not.
  • Lastly they are surprisingly warm despite the lack of bingo wing covers.....
Thank you for reading
~The Thrifty Beatnik
http://www.thriftybeatnik.co.uk/